26th June 2012
In this essay from her book, I Remember Nothing, Nora Ephron details the joys, struggles, and pitfalls of 21st-century communication.
Stage One: Infatuation
I just got email! I can’t believe it! It’s so great! Here’s my handle. Write me. Who said letter-writing was dead? Were they ever wrong. I’m writing letters like crazy for the first time in years. I come home and ignore all my loved ones and go straight to the computer to make contact with total strangers. And how great is AOL? It’s so easy. It’s so friendly. It’s a community. Wheeeee! I’ve got mail!
Stage Two: Clarification
Okay, I’m starting to understand—email isn’t letter-writing at all, it’s something else entirely. It was just invented, it was just born, and overnight it turns out to have a form and a set of rules and a language all its own. Not since the printing press. Not since television. It’s revolutionary. It’s life-altering. It’s shorthand. Cut to the chase. Get to the point. It saves so much time. It takes five seconds to accomplish in an email something that takes five minutes on the telephone. The phone requires you to converse, to say things like hello and good-bye, to pretend to some semblance of interest in the person on the other end of the line. Worst of all, the phone occasionally forces you to make actual plans with the people you talk to—to suggest lunch or dinner—even if you have no desire whatsoever to see them. No danger of that with email. E-mail is a whole new way of being friends with people: intimate but not, chatty but not, communicative but not; in short, friends but not. What a breakthrough. How did we ever live without it? I have more to say on this subject, but I have to answer an instant message from someone I almost know.